For December 2022 SLO Reporting - JobQueue failed the SLO for Errors and Availability.
The Errors SLO agreed was: 1.5%.
The Performance achieved was: 1.8%.
The Availability SLO agreed was: 99.5%.
The Performance achieved was: 95.3%.
Please investigate the reasons behind not meeting the SLO and provide a clear summary on this task identifying whether:
- the failure was transient due to factors outside of the teams control, or
- the failure was preventable and clear steps have been taken to investigate and implement controls to minimise the risk of failing in January 2023.