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Maniphest T11384

Wikimedia Commons files won't render
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Description

$wgUseQuickInstantCommons
Files from Wikimedia Commons don't show up, giving red broken file links instead.
Disabling and enabling setting again doesn't fix the issues.
Reported by several users on Discord, examples:
https://softcell.miraheze.org/wiki/Soft_Cell_discography
https://tuscriaturas.miraheze.org/wiki/Ayuda:Wikimedia_Commons

Event Timeline

KatozzKita created this task.Mon, Nov 6, 21:27
Herald added subscribers: Agent_Isai, Redmin. · View Herald TranscriptMon, Nov 6, 21:27
MacFan4000 closed this task as Invalid.Mon, Nov 6, 21:33
MacFan4000 subscribed.

Purge the pages with ?action=purge. That fixed it for me.

KatozzKita added a comment.Thu, Nov 9, 20:40

It's happening again.

Persycchiotto subscribed.Fri, Nov 10, 06:18
Persycchiotto added a comment.Fri, Nov 10, 06:32

I have the same problem. commons images don't load and it gives me a 504 error on pages with many images

KatozzKita reopened this task as Open.EditedFri, Nov 10, 06:36

this time is more persistent, as for now purge does nothing (in case of my wiki it actually does the opposite because of still having cache w/ normal images), more people reported this in discord in the last 12 hours.

Jph2 subscribed.Fri, Nov 10, 13:20
Aris_Odi subscribed.Fri, Nov 10, 13:25

I also have the same problem, including the 504 error on certain pages with many images

Reschultzed subscribed.Fri, Nov 10, 17:22
Redmin triaged this task as Normal priority.Sat, Nov 11, 08:20
Redmin added projects: MediaWiki, Upstream.
Redmin added a subscriber: Paladox.

@Paladox mentioned on Discord that a WMF SRE has fixed the issue for now but is still investigating.

Herald added a project: MediaWiki (SRE). · View Herald TranscriptSat, Nov 11, 08:20
RhinosF1 subscribed.Sat, Nov 11, 13:20

Yesterday evening, @Paladox discovered connectivity issues from Miraheze's datacenter to Wikimedia's esams datacenter.

Wikimedia have mitigated the issue by making some routing changes while the fault gets fixed.

GTrang subscribed.Sun, Nov 12, 15:19

Could this task be closed as "Resolved" then? Due to recent vandalism on Phabricator, only members of the Trusted Contributors group (created on November 1) are now allowed to close tasks.

OrangeStar closed this task as Resolved.Sun, Nov 12, 16:09
OrangeStar assigned this task to Paladox.
1108-Kiju subscribed.Thu, Nov 16, 11:09
1108-Kiju unsubscribed.