This must happen ASAP. Scheduled for Tuesday. In the event I cannot do it then, I will give NDKilla access to the interface.
(Talking about that, John used to have more access than NDKilla - GlobalSign, Namecheap manager account, extra RamNode privileges, etc. Since John is no longer part of ops, I would like to do the same for NDKilla, will also create a Task for that Tuesday, unless someone wants to do it now.)
Scheduled? Did you forget you have to email them to ask for code for a new cert? Last time it took about 2-3 weeks for them to give it to us. Interface access while useful is useless without a code to order a new cert.
Just as a fallback, if the process doesn't work out like it did before, we can afford to purchase a wildcard cert for a year. They're $99-ish here: https://www.namecheap.com/security/ssl-certificates/wildcard.aspx, and we can shop around, but we already have a Namecheap account. "Issued within 15 minutes" sounds like a good last-ditch effort to avoid downtime, if it comes to that.
Which generates an email which produces a thread you have to reply to when they reply. You don't get the certificate immediately at all unless they've changed they in the past few months,