Just a bold idea here but we should implement a MediaWiki based Incident Reporting form (to replace https://meta.miraheze.org/wiki/Tech:Incidents) which provides a form sysadmins can use to create new reports, collaborate on easily, sign officially and draft on wiki.
This can then be extended by creating a simple web tool with access to the relevant database which means incident reports can be available 24/7 even in an outage.
Further would allow us to track actionable tasks ensuring they are always resolved and force a link to a relevant Phabricator task.